At Fourth Gear Overseas, we are committed to ensuring your satisfaction with our products. If you need to make a return or cancel your order, please review the following guidelines:
Returns:
- We accept returns of unused and unopened products within 30 days of the purchase date.
- To initiate a return, please contact our customer support team at contact@fourthgearnutrition.com to obtain a return authorization.
- Please ensure that the product is returned in its original packaging, along with any accessories, manuals, or promotional materials included with your purchase.
- Once we receive the returned product and verify its condition, we will issue a refund within 2 days to the original payment method used for the purchase, minus any applicable shipping and handling fees.
- Please note that return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.
Damaged or Defective Products:
- If you receive a damaged or defective product, please contact us immediately upon receipt.
- We will provide instructions on returning the damaged or defective item, and upon verification, we will issue a full refund or replacement, including any return shipping costs incurred.
Cancellations:
- You may cancel your order within 24 hours of placing it, provided that it has not already been processed or shipped.
- To cancel your order, please contact our customer support team as soon as possible with your order details.
- Orders that have already been processed or shipped cannot be canceled. In such cases, you may follow our returns process outlined above.
Contact Us:
If you have any questions or need assistance with returns or cancellations, please don’t hesitate to contact our customer support team at contact@fourthgearnutrition.com
Changes to This Policy:
Fourth Gear Overseas reserves the right to update or modify this returns and cancellations policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.